12 Questions to Ask Before Hiring a Contractor

Hiring a contractor is one of the biggest decisions you’ll make during any home improvement project. Whether you’re remodeling a kitchen, replacing a roof, installing a new HVAC system, or renovating an entire home, the contractor you choose can determine whether your experience is smooth and successful—or frustrating and expensive.

The lowest price isn’t always the best value, and the highest price doesn’t always guarantee superior workmanship. The key is asking the right questions before any work begins.

Here are twelve questions every homeowner should ask before hiring a contractor.

1. Are You Licensed, Insured, and Bonded?

This should always be your first question.

A professional contractor should have the proper licensing required by state or local regulations. They should also carry liability insurance and workers’ compensation coverage.

Why it matters:

• Protects you from liability if someone is injured.
• Protects your property if accidental damage occurs.
• Demonstrates professionalism.

Ask to see proof—not just verbal confirmation.

2. How Much Experience Do You Have With Projects Like Mine?

Building a deck and remodeling a bathroom require different expertise.

Ask:

• How many similar projects have you completed?
• Can I see photos?
• What challenges are common?

Specialized experience often leads to fewer surprises.

3. Can You Provide References?

A reputable contractor should gladly provide recent customers who are willing to discuss their experience.

Ask previous customers:

• Was the project completed on time?
• Did costs stay close to the estimate?
• Was communication good?
• Would you hire them again?

Past performance is often the best predictor of future results.

4. Who Will Actually Perform the Work?

Many homeowners assume the person providing the estimate will complete the work.

Instead, ask:

• Will employees perform the work?
• Will subcontractors be used?
• Who supervises the project?
• Who is my daily point of contact?

Knowing who is responsible helps avoid confusion later.

5. What Is Included in the Estimate?

Not all estimates include the same items.

Clarify:

• Materials
• Labor
• Permits
• Cleanup
• Disposal
• Equipment
• Taxes
• Warranty work

Never assume something is included simply because it seems obvious.

6. What Is the Estimated Timeline?

Every project has delays, but experienced contractors should provide realistic expectations.

Ask:

• When can you start?
• How long will the project take?
• What could delay completion?
• How will delays be communicated?

Understanding the schedule helps you plan accordingly.

7. How Will Changes Be Handled?

Changes happen.

You may decide to upgrade materials, move walls, or add features after work begins.

Ask:

• How are changes documented?
• Will I receive written pricing before work begins?
• Who approves changes?

A written change order prevents misunderstandings.

8. What Is Your Payment Schedule?

Avoid paying the full amount upfront.

Most contractors request:

• Initial deposit
• Progress payments
• Final payment after completion

Ask:

• What triggers each payment?
• What payment methods are accepted?
• Is any retainage held until completion?

A reasonable payment schedule protects both parties.

9. What Warranties Do You Offer?

There are usually two warranties:

Workmanship Warranty

Covers installation quality.

Manufacturer Warranty

Covers materials.

Ask:

• How long is each warranty?
• What is excluded?
• How are warranty claims handled?

Good contractors stand behind their work.

10. Will You Obtain the Necessary Permits?

Many home improvement projects require permits.

Ask:

• Who obtains permits?
• Who schedules inspections?
• Are permit fees included?

Be cautious if a contractor suggests skipping permits to save money.

Permits help ensure the work meets local building codes and can protect you when selling your home.

11. How Will You Protect My Property?

Construction can be messy.

Ask how the contractor will protect:

• Floors
• Landscaping
• Furniture
• Driveways
• Existing finishes

Also ask:

• Will the site be cleaned daily?
• Where will materials be stored?
• How will dust be controlled?

Professional contractors treat your home with respect.

12. Can I Have Everything in Writing?

Verbal promises can easily be forgotten.

Before work begins, make sure your agreement includes:

• Project scope
• Materials
• Specifications
• Timeline
• Payment schedule
• Warranty information
• Change-order process
• Cleanup responsibilities

A detailed written contract protects everyone involved.

Bonus Tip: Compare More Than One Contractor

Even if you’ve already found someone you like, obtaining multiple estimates gives you valuable insight into pricing, project scope, timelines, and recommended materials.

Comparing bids isn’t just about finding the lowest price—it’s about understanding the overall value each contractor offers. One proposal may include higher-quality materials, a longer warranty, or more comprehensive services that justify a higher cost.

Taking time to compare several qualified contractors can help you make a more informed decision and avoid costly surprises.

Homeowner Hiring Checklist

Before signing a contract, confirm that you have:

☐ Verified licenses and insurance

☐ Contacted references

☐ Compared multiple estimates

☐ Reviewed project timelines

☐ Understood payment schedules

☐ Discussed warranties

☐ Confirmed permit responsibilities

☐ Identified the project supervisor

☐ Reviewed cleanup procedures

☐ Received a written contract

Frequently Asked Questions

Should I always choose the lowest bid?

Not necessarily. Consider the contractor’s experience, reputation, scope of work, materials, warranty, and communication—not just the price.

How many contractor estimates should I get?

For most projects, obtaining at least three estimates provides a useful comparison and helps you evaluate pricing, scope, and overall value.

Is it okay to pay a deposit?

Yes. Deposits are common, especially when materials need to be ordered. The amount should be reasonable and outlined clearly in the contract.

What if I want to change the project after work begins?

Request a written change order that explains the revised scope, cost, and schedule before additional work starts.

Final Thoughts

Hiring a contractor doesn’t have to be stressful. Asking thoughtful questions, checking credentials, comparing detailed estimates, and insisting on clear written agreements can help you choose the right professional with confidence.

The time you invest before signing a contract can save you money, reduce misunderstandings, and increase the likelihood of a successful project.

Ready to Start Your Home Improvement Project?

Whether you’re planning a small repair or a major renovation, gathering multiple qualified bids is one of the smartest first steps. Bids2Go makes it easy to describe your project, upload photos, compare responses from interested contractors, and evaluate your options—all before deciding who to hire. Instead of relying on a single estimate, you’ll have the information you need to make a confident, informed decision.